Our team was asked to help design a new data-driven dashboard that enhances how users engage with their doctors' offices, bringing them quick prioritization, easier identification of barriers, and customized office interaction. We were invited into a space that had never worked with researchers or designers. Acting as an important bridge between the business and user, we introduced new methodologies to old ways of working. Our team successfully used our research as evidence to shift product requirements to align more with the users' needs.

This project has restricted visual access. Please email meganmlighty@gmail.com if you'd like more information on the final deliverables of this project.